PRIVACY POLICY
Last Updated: September 14, 2026
The Haven Between Animal Rescue (“The Haven Between,” “we,” “us,” or “our”) respects your privacy and is committed to handling the personal information entrusted to us responsibly.
This Privacy Policy explains what information we may collect when you visit our website, submit an adoption or foster application, complete an adoption agreement, make a payment or donation, contact us, or otherwise interact with The Haven Between Animal Rescue.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with The Haven Between.
Contact Information
When you contact us, apply to adopt or foster, volunteer, donate, or otherwise interact with us, we may collect information such as:
- Full name
- Mailing or residential address
- Email address
- Telephone number
- Preferred method of contact
Adoption and Foster Application Information
Our adoption and foster processes require information that helps us determine whether a particular animal and household are a safe and appropriate match.
Information you voluntarily provide may include:
- Age or date of birth
- Address and housing information
- Home ownership or rental status
- Landlord or property-management information
- Household members
- Ages of children in the household
- Current and previous pets
- Pet ownership history
- Veterinary history
- Current or previous veterinary providers
- Personal references and their contact information
- Employment or general lifestyle information
- Work and travel schedules
- Pet-care plans
- Information about your experience with animals
- Adoption preferences
- Information about your home environment
- Other information you voluntarily provide in connection with an application
Please obtain permission before providing another person’s contact information as a reference, veterinarian, landlord, property manager, or other third party.
Adoption Agreement Information
If you are approved to adopt an animal, we may collect and retain additional information associated with the adoption, including:
- Your contact information
- Electronic acknowledgments
- Electronic signature information
- Date of adoption
- Animal identification information
- Microchip information
- Veterinary and medical-care requirements associated with the adoption
- Adoption fee information
- Follow-up communications
- Documentation related to outstanding veterinary services
We may retain adoption agreements and related animal-placement records as part of the animal’s permanent rescue history.
Payment and Donation Information
When you pay an application fee, adoption fee, make a donation, or make another payment through our website, your payment is processed through Stripe.
Stripe may collect information necessary to process the transaction, such as:
- Name
- Email address
- Billing information
- Payment method information
- Transaction amount
- Device or technical information
- Information used for fraud prevention and payment security
The Haven Between Animal Rescue does not intentionally receive or store your complete credit or debit card number on our own systems.
Payment information submitted through Stripe is handled according to Stripe’s own privacy, security, and data-processing practices.
Google Forms and Google Services
The Haven Between may use Google Forms and other Google services to collect and maintain information associated with:
- Adoption applications
- Foster applications
- Adoption agreements
- Volunteer forms
- Home-visit information
- Follow-up information
- Other rescue-related records
Information you submit through a Google Form may be stored within Google’s systems as well as within records maintained by The Haven Between.
Google’s collection, processing, storage, and protection of information through its services is also governed by Google’s own terms and privacy practices.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, payment services, or other technologies used to operate the site.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Approximate date and time of visits
- Website interactions
- Cookie or similar technical information
We may use this information to maintain website functionality, improve the visitor experience, troubleshoot problems, protect the website from fraud or abuse, and understand how our website is being used.
More information about cookies is available in our Cookie Policy.
How We Use Your Information
We may use information collected through our website and rescue activities to:
- Process adoption and foster applications
- Evaluate whether an applicant and animal may be an appropriate match
- Communicate with applicants
- Contact personal references when authorized
- Verify veterinary history
- Verify landlord or property-management information when applicable
- Coordinate and document home visits
- Make adoption decisions
- Prepare and maintain adoption agreements
- Maintain animal and adoption records
- Coordinate veterinary appointments
- Track outstanding rescue-paid veterinary services
- Maintain microchip and animal identification information
- Provide post-adoption communication and support
- Process application fees, adoption fees, and donations
- Issue transaction-related communications
- Respond to questions or requests
- Coordinate fostering, volunteering, or other rescue activities
- Maintain website security
- Detect or prevent fraud or misuse
- Maintain financial and organizational records
- Comply with legal or regulatory obligations
- Protect the health, safety, and welfare of animals and people
- Operate and improve The Haven Between Animal Rescue
Verification of Adoption Application Information
As part of our adoption screening process, and when authorized through your application, The Haven Between may contact individuals or organizations you identify, including:
- Personal references
- Current or previous veterinary providers
- Landlords
- Property managers
We may ask those individuals or organizations to verify information relevant to your application and our assessment of the proposed home.
Information obtained through the screening process will be used for rescue and placement purposes.
Home Visits
Our adoption process may include a home visit.
Information gathered during a home visit may be used to evaluate the safety and suitability of the proposed placement.
We will not publicly share photographs, videos, addresses, or other private information obtained during a home visit without permission except when reasonably necessary to protect an animal or person or when required by law.
How We Share Information
The Haven Between Animal Rescue does not sell or rent your personal information.
We may share limited information when reasonably necessary with service providers or other parties assisting us with legitimate rescue activities.
These may include:
- Stripe for payment processing and fraud prevention
- Google for forms, records, and related services
- Website hosting and security providers
- Veterinary providers
- Microchip registration providers
- Authorized foster or rescue personnel
- Landlords or property managers when verifying an application
- References provided by an applicant
- Professional advisors or service providers when necessary
- Government agencies or legal authorities when required by law
We may also disclose information when we reasonably believe doing so is necessary to protect the safety or welfare of an animal or person, investigate suspected animal abuse or neglect, address fraud or unlawful activity, or comply with a lawful request.
Animal Welfare and Safety
Because we are an animal rescue organization, there may be unusual circumstances in which information must be used or shared to protect an animal.
For example, if we receive credible information suggesting that an animal adopted through The Haven Between is being abused, neglected, abandoned, unlawfully transferred, or placed in immediate danger, we may use available information to investigate the situation and may contact appropriate animal-welfare or law-enforcement authorities when reasonably necessary.
Donations
When you make a donation, we may retain information necessary to:
- Record the donation
- Provide confirmation
- Maintain financial records
- Respond to questions about the transaction
- Meet applicable accounting or legal requirements
We do not sell donor information.
We also do not provide donor information to unrelated organizations for their marketing purposes.
Communications
If you provide your email address or telephone number as part of an adoption, foster, donation, volunteer, or other inquiry, we may contact you regarding that interaction.
For example, an adoption applicant may receive communications regarding:
- Application status
- Questions about an application
- Reference or veterinary verification
- Home visits
- Adoption approval
- Adoption paperwork
- Veterinary appointments
- Post-adoption follow-up
Providing contact information for an adoption or transaction does not automatically mean you have agreed to receive unrelated promotional marketing communications.
If we offer an email newsletter or other marketing communications, you may unsubscribe using the method provided with those communications.
Cookies and Similar Technologies
Our website may use cookies and similar technologies necessary to:
- Operate website features
- Maintain security
- Process payments
- Remember preferences
- Prevent fraud
- Understand website performance
Some third-party services used on the website may also use cookies or similar technologies according to their own policies.
Please see our Cookie Policy for additional information.
Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites and services, including Stripe, Google, social media platforms, veterinary resources, and other organizations.
Once you interact directly with a third-party service, that provider’s own privacy practices may apply.
The Haven Between is not responsible for the privacy or security practices of third-party websites or services.
How Long We Keep Information
We retain information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate rescue, financial, animal-welfare, recordkeeping, or legal purposes.
Certain records may be kept longer than others.
For example, we may maintain:
- Adoption agreements
- Animal placement histories
- Microchip information
- Medical documentation
- Payment and accounting records
- Lifetime return information
for extended periods because they are relevant throughout an adopted animal’s life or necessary for organizational records.
Applications that do not result in adoption may be retained for a reasonable period to document our screening process, identify previous applications, address safety concerns, or process future applications.
Protecting Your Information
We take reasonable administrative, technical, and organizational measures intended to protect the personal information entrusted to us.
However, no website, email system, cloud service, or online transmission can be guaranteed to be completely secure.
Please do not send highly sensitive information such as:
- Social Security numbers
- Complete financial-account numbers
- Passwords
- Government identification numbers
through ordinary contact forms or email unless specifically requested through an appropriate secure method.
The Haven Between does not require a Social Security number as part of our standard adoption application.
Children’s Privacy
Our adoption services and online applications are intended for adults.
Applicants must be at least 18 years old.
Our website is not directed toward children under 13, and we do not knowingly solicit personal information directly from children under 13.
Information about children living in an applicant’s household may be provided by the adult applicant as part of evaluating whether a particular animal is appropriate for the household.
Your Privacy Choices
You may contact us to:
- Ask questions about information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information when appropriate
- Ask how information has been used
- Update your contact information
We may not be able to delete information that we reasonably need to retain for:
- Adoption records
- Animal welfare
- Lifetime return obligations
- Veterinary documentation
- Financial records
- Fraud prevention
- Legal or regulatory requirements
- Establishing or defending legal rights
If we cannot fulfill a request, we may explain why.
Changes to This Privacy Policy
Our rescue and website will continue to grow, and the services we use may change.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage visitors to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how The Haven Between handles personal information, please contact us:
The Haven Between Animal Rescue
Email: thehavenbetween@gmail.com
Website: https://thehavenbetween.com
A safe place on the way home. 🐾🤎